We know the security of online payments is of the upmost importance to our customers which is why we provide a selection of payments for any orders placed. Customers are able to pay by Direct Bank Transfer, Secure Stripe Checkout or PayPal.
Credit and Debit Card payments made in conjunction with orders placed on our website are carried out on our behalf by the secure online payment provider Stripe ensuring PCI compliance. Anyone involved with the processing, transmission, or storage of credit card data must comply with the Payment Card Industry Data Security Standards.
During the checkout process on our website all payment pages are served securely using Transport Layer Security (TLS) so that they make use of HTTPS ensuring your sensitive data is kept highly secure. No sensitive data is processed or passes through our own servers; instead data is securely transmitted directly to Stripe’s servers for processing.
Once on Stripe’s servers all card numbers are encrypted on disk with AES-256. Decryption keys are stored on separate machines. None of Stripe’s internal servers and daemons are able to obtain plaintext card numbers; instead, they can just request that cards be sent to a service provider on a static whitelist. Stripe’s infrastructure for storing, decrypting, and transmitting card numbers runs in separate hosting infrastructure, and doesn’t share any credentials with Stripe’s primary services (API, website, etc.).
Stripe have been audited by a PCI-certified auditor and are certified to PCI Service Provider Level 1, the most stringent level of certification available in the payments industry.
PayPal are one of the most highly recognised and trusted payment processors available on the web. For those of you wishing to pay for orders using PayPal during checkout you will be transferred directly to PayPal’s own site and servers along with the specifics of your order. Once on the PayPal website instructions will be available for how to complete your order. Once payment has been made via the PayPal website you will be returned to tectumtiles.co.uk with a confirmation your order has been successful.
Once an order has been received at Tectum Tiles to be paid via Bank Transfer an invoice will be issued for payment containing the required details to submit payment. On completion of the payment goods will be dispatched.
When paying for an order via a Bank Transfer it is essential that you include the Order Number for which the payment relates to. This will ensure that payments are credited against the correct order and ensures we can process orders in the quickest time possible. Orders paid for by Bank Transfer will only be processed and dispatched once payment has been received in full and funds have cleared.